HeartOfAlmanor's Shop Policies

Welcome

Welcome glad you are here!
We believe in quality work, good communications, prompt shipment and a happy buyer. Please e-mail if you have any questions.

Payment

I accept Paypal or Money Orders. I'd appreciate payment by money order within 7 business days of purchase. I will always convo before canceling a sale.

Shipping

Most items are sent USPS first class, unless priority mail is requested in advance, so I can adjust the fee. Some fine art items may be sent USPS priority mail with insurance and delivery confirmation added. Recycled packaging is used when possible, and extra care is taken to pack my work securely for shipment. Some items may be double boxed. Mailing fee includes postage and handling. I will try and combine certain items if asked in advance of paying, so I can adjust the cost. Items will be shipped within 4 days (if not sooner) after payment is made by Paypal or money order is received. I'd appreciate payment by money order within 7 business days of purchase. I will always convo before canceling a sale.
INTERNATIONAL SALES: sorry not at this time.

I'm happy to sell to international buyers!

Please convo me in advance of purchase so I can determine the shipping cost and we can agree on the best method of shipment to your country.

Refunds and Exchanges

It's important to me that you are happy with your purchases. If you aren't pleased with an item, please convo me within 2 weeks of purchase. I'll ask that you ship the item back intact, and I'll send you a refund for the item. I know circumstances vary, and I'll do my best to work with you to reach a fair solution.

Additional Policies and FAQs

I feel good communications are an important part of service. I'll leave feedback upon payment and would welcome yours. Please feel free to convo me for any reason, before, during or after a purchase.

Last Updated June 30, 2008

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