arboryarns's Shop Policies

Welcome

I am an author currently collaborating with designer, Marla Mutch. I love to spin, dye fibers, and do anything that involves experimenting with wool, silk and exotic fibers.

LaGuilde is an online shop at http://arboryarns.com

Payment

We accept personal checks, money order, and PayPal. We are LaGuilde & Arbor Yarns, a subsidiary of Spinning Wheel Yarn Shop, Inc., located at 11 W. Main Street in Fremont, Michigan--a Michigan corporation. Phone: toll free 866-719-1700 or (231) 924-1700.

Shipping

We ship small items via US Postal Service (USPS) and large items, such as spinning wheels, via UPS.

If you wish your Priority Mail package insured let us know. UPS rates vary widely depending up on location. We use UPS for very large/heavy shipments.

We have just started shipping to Canada but the postage can vary widely. We put in an estimate and then get you the actual shipping price and we will check with you before we ship if it is over.

Please convo any questions or call 231-924-1700 (toll free 866-719-1700).

Refunds and Exchanges

If you are dissatisfied for any reason, please contact us upon receipt of your item(s). We will be happy to accept returns and shipping refunds depend upon circumstance. We are always happy to talk with you and make sure that you are happy with your purchases. Call 231-924-1700 or 866-719-1700 toll free.

Additional Policies and FAQs

LaGuilde and Arbor Yarns are subsidiaries of the Spinning Wheel Yarn Shop, Inc., located at 11 W. Main Street, Fremont, MI 49412. We protect your privacy - complete privacy policy is located at arboryarns.com.

We custom stain spinning wheels and hand-dye for custom orders. Please call us for information.

We offer our customers satisfaction guaranteed.

Last Updated February 13, 2009

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