MaisonetteSuzette's Shop Policies

Welcome

Welcome to my shop. I am a self-taught jewelry artist, working primarily in fine silver and glass, with some pieces enhanced by precious and semi-precious stones. I make my own glass components, so that I may control the quality of the materials going into my jewelry. Some pieces may also include sterling silver chains and/or clasps.

Payment

I accept only Paypal payment, which offers the buyer several options, including all major credit cards. Payment is due within 3 days of purchase. If payment is not received, I will attempt to contact you. If that contact does not result in timely payment, the item will be re-listed and negative feedback will be left, unless unusual circumstances exist. Please contact me immediately if you have a problem regarding payment.

Shipping

I ship on Monday, Wednesday and Friday via USPS Priority Mail. Each item is shipped in a box suitable for gift-wrapping. I am sorry, but I do not ship internationally at this time.

Refunds and Exchanges

I provide clear photographs and full information on each of my items. Therefore, refunds will be given only for items damaged in shipment. Please contact me via email to report shipping damage and for further instructions.

Additional Policies and FAQs

I will consider commission orders. Please email me to discuss options and pricing.

Last Updated June 30, 2008

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