ArmoursansAnguish's Shop Policies

Welcome

Thank you so much for perusing the Armour sans Anguish shop on Etsy! Please see www.armoursansanguish.com for more information and a gallery of past work.

Payment

We accept paypal exclusively. If other arrangements must be made, please convo us. No echecks without prior notification, please.

Shipping

We ship all orders 3-4 business days after purchase. We do so in order to ensure that our trips to the Post Office are fuel efficient as Armour sans Anguish strives for an eco-friendly production process on very step of the way! If you need your item shipped sooner, please convo us for arrangements as we are happy to accommodate your request. International shipping is for First Class only. If you would like your item(s) sent Registered Mail, please let me know so I can adjust the shipping charges accordingly.

International shipping is available, please convo us for estimates.

Refunds and Exchanges

Please note that Armour sans Anguish garments are made from salvaged and recycled fabrics and we try to embrace tiny imperfections as elements which make garments more charming and full of character. To love an Armour sans Anguish garment is to love frayed edges, tattered bits, and deconstructed style. We've had hundreds of lovely, thrilled customers and hope that you are nothing but smitten with your garment. If a garments does not properly fit or is not to your liking, please contact us before leaving feedback so that an arrangement can be made that creates a good experience for all involved.

If a garment must be returned or exchanged, buyer pays for return shipping.

Additional Policies and FAQs

FAQ's

Do you sell wholesale?
Yes! Armour sans Anguish is carried by over 20 boutiques nationwide and I have very easy and flexible wholesale processes.

Do you do custom orders?
Yes! Please convo me for details and keep in mind that because I only use recycled materials, no garment can be reproduced exactly.

The Nuts and Bolts about Custom Orders: Please be aware of these notes prior to placing a custom order with me.

Timing
Making something from scratch is always time-consuming, but the results are abundant and rewarding. My process not only requires construction time, but hunting time as well. If you have a highly specific color or texture request, chances are your garment might take a bit longer to produce. Life would be much easier for me if I could just order up new fabric in any shade or texture under the sun, but my firm commitment to only using what is already out in the world means that sourcing is a more time-consuming process for a designer like myself.

Reproducing:
Many times customers ask me if I can "recreate" something I've made in the past. The answer is usually a heavily qualified "yes." Please keep in mind that I can only use what I can salvage. If I have run out of the original fabrics used to create a garment, your finished product will NOT be the same as the original you fell in love with. 99% of the time this is not an issue at all as my customers tend to enjoy a bit of surprise and they know that I always take pride in what I produce, making sure that each garment is special and unique in its own right. If you have highly specific ideas about what you do/do not want you need to communicate them to me prior to the garments' construction.

Last Updated March 27, 2009

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