GothicGlitter's Shop Policies

Welcome

Welcome to Gothic Glitter. I hope I can help you find what you’re looking for.

I'm a Georgia college student with a love of all things pretty. I prefer patterns and combinations over individual colors and strive to bring a unique concept to every piece. It's not just a piece of jewelry; it's art!

Payment

Payment should be made at the time of purchase through PayPal. Buyers without a PayPal account can still pay through PayPal with a credit card.

If you are unable to pay at checkout but would still like to purchase, please let me know so that I can work with you.

Shipping

I try to ship all items within 24 hours of when your payment clears. They should arrive three to five days from there.

The main carrier I use is the US Postal service. All items are wrapped securely and insured for their full value. The free shipping method takes and average of 3-5 days to arrive. If you would like faster shipping or a different carrier, please convo me so we can work out prices.

I live in a nothing town smackdab in the middle of nowhere. For this reason, I usually only offer shipping in the USA. Sending a small bubbled envelope across the border to Canada costs about $18, while France is $25, and Australia is close to $30. If you live outside the USA and still want to purchase an item despite the shipping cost, please send me an email or convo. I'm more than happy to search for the lowest price and add a shipping option for you!

Refunds and Exchanges

I try to represent all items as accurately as possible through descriptions and photos. I want you to be happy! If you feel I misrepresented an item, please return it as soon as possible for a refund.

Additional Policies and FAQs

Holding Items:
I will gladly reserve listings for up to three days. Just send me a convo if you would like me to hold something for you. After three days all listings will be opened back up to the general public.


Alchemy:
Have an idea and want to turn it into a reality? Custom orders are welcomed! Send me a convo or email and let's see what I can do for you.


Jewelry Care:
To preserve your jewelry for as long as possible, be gentle! Never sleep in it or wear it in the shower or pool. Steampunk pieces are especially fragile due to the nature of their tiny parts and delicate metals. Ultrasonic cleaners and rough scrubbing can remove precious metal plating, loosen gems and screws, or damage foil backings and glue bonds. To clean sensitive pieces: use a soft, damp cloth and mild soap.


Feedback:
I love to leave feedback! I feel it is an essential part of this community and helps both buyers and sellers feel more comfortable making transactions. I will gladly leave prompt and honest feedback once the same has been done for me.

Last Updated October 11, 2009

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