DiamondLilGlass's Shop Policies

Welcome

Welcome to Diamond Lil Glass. My entire shop is filled with handmade glass artwork created by Lili or Andy. We enjoy making glass pendants, focals, and matching sets for earrings or bracelets. We are very interested in what you have to say. Please convo us with any questions you might have. Thanks for your time, Andy and Lili

Please read our shop policies before placing your order.

We accept paypal for your purchases


Diamond Lil Glass ALWAYS SHIPS USPS PRIORITY MAIL WITHIN THE CONTINENTAL US.
WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL SHIPPING OR CUSTOMS FEES THAT MAY BE INCURRED.


We belong to the California Crafters Club of Etsy or better known as:
CCCOE

Payment

After purchasing your item please pay within 24 hours. At this time we only accept PayPal.If you would like an invoice please let me know and I can prepare one for you.

Shipping

We ship USPS priority mail in a bubble envelope.

Refunds and Exchanges

We would like to know if you are not happy with your purchase in any way. If an item was damaged in shipping I will replace or repair it free of charge. Claims must be made within 2 days of item so a replacement can be made in a timely manner. We will not be responsible for return shipping. If you have any other questions please convo us. We are always happy to help.

Additional Policies and FAQs

Most of our work can be custom ordered please feel free to drop us a line with any questions or comments. We work really hard to produce one-of-a-kind, quality work. We hope you enjoy them as much as we did creating them.

Last Updated December 28, 2008

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