rocklava's Shop Policies

Welcome

My work is quintessentially PUNK - DIY constructions, de-constructions and collages of materials, process and product that I fancy at a particular moment. My aesthetic ranges from urban industrial to whimsical kitsch. My studio is a treasure trove of gewgaws and bits. RockLava products will grow and change so check frequently for additions.

SECTIONS:
My current product lines featuring items from 1995-Present are:

DOG GONE GORGEOUS: Quirky originals and digital prints that feature Dogs and Fashion.

THE HATS MEOW: Handmade(all hand stitched) hats from various vintage or natural fabrics and trims.

CUT/PASTE: Original 4” x 6” color aid cut outs on watercolor paper or Bristol board secured with white glue.

VINTAGE TREASURES: I'm cleaning house(s) and looking for good homes for my precious finds.

Payment

I prefer payment through Paypal. I will accept a personal check or USPS(only) money order. Customers who purchase items and do not pay for 7 days will be reported to the admin.

Shipping

Shipping will occur no longer than 7 days after confirmation of payment via Paypal notification or clearance from the bank. Whenever possible, I use USPS PRIORITY flat rate service. If it fits it ships. Rates can be verified at usps.com. Please note INTERNATIONAL shipping rates have gone up considerably.

I will combine items in one shipment, terms to be determined on a case by case basis. I will accept upgrade or special services requests domestically or internationally where buyer will pay additional costs.

Buyers of BREAKABLE VINTAGE collectible items are responsible for all shipping and insurance costs. Some of these costs may be determined after purchase. Buyer agrees to pay any additional costs when necessary.

Refunds and Exchanges

Returns accepted if I am notified within 24 hours of receipt of the purchase and the return is dated within 48 hours thereafter. Item must be returned in the same condition it was shipped, unless damaged en route. I will issue a full refund. Buyer pays for return shipping.

Additional Policies and FAQs

1) I leave feedback as soon as the item ships. Please leave feedback for me when the item arrives.
2) I will entertain requests for wholesale items on a “can produce” basis. I am not available for wholesale work year round.
3) I will entertain individual customer requests for custom work on a “can produce” basis. I am not available for custom work year round.
4) I MAY consider consigning my work.

Last Updated July 13, 2009

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