ElenaMakesThings's Shop Policies

Welcome

I love exploring the many possibilities of wearable art!

My accessories tread the fine line between playfulness and sophistication. Each of my pieces is truly one-of-a-kind and is lovingly handcrafted. After all, every woman deserves to look extraordinary!

Payment

I accept PayPal. Please pay the same day as you place your order.

Shipping

Unless otherwise noted, the item is ready to be shipped as soon as payment is received. Items will be shipped with the USPS, first class, to the address as listed on Etsy unless you stipulate otherwise. If you would like to add insurance/delivery confirmation or to request priority mail, please let me know and I will be more than happy to find out the additional cost involved.

*I am not responsible for lost packages.*

In an effort to keep the world a little greener, it is my policy to conserve paper by not printing invoices unless the customer requests one. If you would like a printed invoice with your shipment, please let me know and I will be more than happy to include it.

Refunds and Exchanges

I strive to take quality photographs and provide measurements of my items to help customers make informed decisions about my pieces. Design, production, and packaging are done with utmost care to ensure your satisfaction.

If, however, you are dissatisfied with your purchase, please notify me within three days of receiving your package and I will be happy to refund the cost of your order (price of item + listed shipping charge). However, return shipping cost is the responsibility of the customer. I ask that items be returned in the same condition they were received (unworn, no perfume, etc) in a timely manner (please ship back within 7 days of receiving your item).

Additional Policies and FAQs

All of my images, photographs, and designs are protected by copyright. Please do not duplicate, copy, reproduce and/or republish without my permission. All rights reserved.

Last Updated November 23, 2009

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