freshhandmade's Shop Policies

Welcome

Well hellooo! So glad you decided to check out me and my shop full-o-goodies. I do love being creative, and as you can tell from my shop I draw my inspiration from my travels to the Hawaiian Islands. I've read several books on Hawaiian culture (both ancient and modern), Hawaiian royalty, and Hawaiian art and decor, so a lot of that goes into my creations. I'm a bit of a perfectionist so a lot of time and care goes into every one of my pieces. I'm flexible, so if you see something you want to purchase and you need the size adjusted (i.e. you need a choker that is 16 inches instead of 15) just convo me and I will do what I can to accomodate you.

Payment

At this point I only accept Paypal as a form of payment. If you need to use a different form of payment, please convo me and we'll see what we can work out.

Shipping

Orders will usually ship within 24 hours of being placed. In addition to the shipping cost I also charge a small handling fee for the incidentals involved in shipping your order.

Refunds and Exchanges

I will gladly refund or exchange items as circumstances warrant (fit, damage, etc). I allow a three (3) month window in the unlikely event that something requires repair, all I ask is that you pay shipping. For all refunds, exchanges, and repairs please convo me before sending anything back in order to make arrangements.

Additional Policies and FAQs

I would love to accept custom orders, so if there is something you want to special order please convo me so we can try to make that happen. And if you like what you already see, even if you don't order anything, I find it deliciously thrilling when someone 'hearts' me so go ahead and share the love!

Last Updated August 30, 2009

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