Zeba's Shop Policies

Welcome

Welcome to Zeba jewelry.

If you like a variation of an item, please feel free to contact me.

Wholesale inquires are welcome - just email me.

Payment

I accept:

Paypal
Checks
Money orders

If your paying by paypal, immediate payment is required.

If you are paying by check or money order, please make them payable to Sholeh Mesbah. Also, please allow additional time for the check or money order to clear.

Shipping

Shipping is by First Class Mail, Insurance and delivery confirmation. I ship daily, except weekends and holidays.

Packages are shipped 24-48 hours of payment receipt.


I provide email notification of the shipment date.

Combine shipping discount are aviable.

I ship worldwide Air Mail via United States Post Office. Buyers are responsible for their country's import taxes.

I refund overpayment on shipping.

Standard shipping includes a cotton filled white, gold or silver gift box along with velvet or a silk jewelry pouch. The box is decorated with a silver or gold stretch ribbon. All earrings have rubber stoppers attached to them.

All Bracelets over $70 are shipped in a gorgeous black or white bracelet case lined with matching color satin and velvet.

All pearl and necklaces $100 dollars or more are shipped either in a leather necklace folders with satin interiors and snap closure or a deluxe leatherette necklace box with gold trim.

To see more details about my packaging and shipping please see http://justmy002worth.blogspot.com/2009/06/what-happens-after-i-receive-order.html

Refunds and Exchanges

100% satisfaction Guarantee.

If you are not 100% satisfied with the product, please contact me and return the item within 14 days after delivery for a refund or exchange.

Original shipping and handling charges are not refunded; however, I will pay for the return shipping and handling via Paypal.

Please return items in their original condition and packaging.

Additional Policies and FAQs

######### What is Argentium Silver? #########
Argentium Sterling Silver is a new blend of Sterling silver invented in 1996.
Typically, sterling is blended with copper, which makes a nice strong and attractive blend, but it tends to tarnish easily.

Argentium has the same 92.5% silver, but has a little bit of a metal called Germanium blended with the copper.

For chemical reasons, this makes Argentium sterling far more tarnish resistant than standard sterling silver.

You'll be amazed at how long it stays bright. In fact, Argentium® increases its tarnish resistance over time.

Argentium Silver does not contain nickel. It requires nothing more than a light buffing with a soft cloth to keep its beautiful shine.

If desired, wash gently in warm soapy water and dry with a soft cloth.

More details are available at http://www.argentiumsilver.info/index.php/home/facts-about-sterling-silver
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######### The requirements to label gold filled #########
The requirements to label a product as being gold filled:
Gold filled is a hollow tube of usually 14K gold (sometimes 10K is used) that is filled with another metal. The exterior of the gold filled jewelry is solid karated gold and everything you can see or touch is a solid layer of karated gold.

This tube of karated gold is approximately 100 times thicker than gold plate. It is made by bonding with heat and pressure - with normal wear and tear the karated gold will never tarnish, chip or wear off. By law this layer of karated gold has to be at least 1/20 of the total weight of the metal portion of the piece of jewelry.

In the USA this process is referred to as ‘gold filled’. In Europe the same process will be called ‘rolled gold’. Both terms are synonymous with each other. Many jewelry purchasers outside the jewelry trade mistakenly think 'gold filled' is the same as 'gold-plate'. 'Gold filled is a much higher quality product.

As less gold is being used gold-filled or rolled gold jewelry is a cost effective alternative to karated gold jewelry.

More details available at http://jewelry.suite101.com/article.cfm/karated_gold_versus_gold_filled and http://en.wikipedia.org/wiki/Gold_filled_jewelry
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######### What is Bali Sterling silver bead? #########
Bali silver is sterling silver made on the island of Bali, in Indonesia in the Indian Ocean. Bali beads are made by hand by Balinese skilled silversmiths.
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######### How to measure for a bracelet? #########
To measure for proper bracelet fit, hold your hand and fingers outstretched, but cupped as if putting on the bracelet. Measure just above (towards elbow) the wrist bone, then add 1/4" to 1 " (1/2" is average) depending on how tight you like your bracelets to fit. That is the size bracelet you would wear.

Now measure around the widest part of your hand. Make sure the above measurement is a bit smaller than this area of your hand to ensure the bracelet won't slide off.

If this bracelet is a gift for an adult or young lady, and you don't know wrist size, 7 is considered petite, 7.25 is small, 7.5 is medium, 7.75 is large, and 8.0 is XLarge. Average appears to be 7.25 to 7.5 inches.
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######### What is Sterling Silver Stardust Bead? #######
Stardust metal finishing effect is created by etching a surface with a laser. The laser treatment roughs up the surface and causes it to catch light in a different way than smooth polished metal and it gives the metal a frosted look.
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######### What is Reconstituted Turquoise #########
turquoise "chalk" that is lower grade and has been ground into powder, saturated with epoxy resin, dyed, and compressed into blocks or cakes to be cut into shapes for jewelry making.
Prices should be most inexpensive.
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######### What is Furnace glass? ########
Italian glass blowing techniques such as latticinio and zanfirico are adapted here to make beads. Furnace glass uses large decorated canes built up out of smaller canes, encased in clear glass and then extruded to form the beads with linear and twisting stripe patterns. No air is blown into the glass. These beads require a large scale glass furnace and annealing kiln for manufacture. (Wikipedia, 2004).
You can read more about the ‘Glass Beadmaking’ at http://en.wikipedia.org/wiki/Glass_beadmaking#Furnace_glass
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######### About Hand Knotting #########
Hand knotting saves the pearls in case the strand breaks and also prevents the pearls from rubbing against each other.
The reasons for knotting pearls are simple; safety and preservation. When any bead or pearl are strung without knotting, they are not really secure. A strand can break for any number of reasons, and when that happens, it is difficult if not impossible to track down all of the scattered jewels! When a cord is knotted, the only thing lost will be one pearl or a clasp, at most. The rest will stay intact. Also, knotted pearls will not rub against each other, which can result in marring and chipping. This would devalue good pearls, not to mention making them look less desirable.
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######### About Viking Knit Hand Woven Chain#########

Viking Knit is an ancient method of assembling a chain without the use of solder. It is structurally a looping technique that preceded traditional knitting by centuries and was used by the Vikings not only for jewelry, but also for woven clothing. The technique consists of backstitching wire in loops producing a very flexible and silky chain. This is a time consuming process, it takes 4 hours to create a 18 inch chain.

Last Updated November 09, 2009

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