zoepapilia's Shop Policies

Welcome

I really love making stuff. No matter how much homework or housework there is to be done, I usually spend my time knitting, painting, weaving, just creating! I love to work with textiles and colors.

Everything comes from a smoke-free environment, but not a pet-free one. However, I keep my materials and finished pieces well away from my cats and I make sure each item is clean and tidy before shipping.

Payment

I accept Paypal for payment of online transactions. But if you would really like to use another form of payment, please contact me, I am fairly flexible.
I am also open to trades of equal value.

Shipping

I will ship my items through the least expensive service unless a buyer requests something faster or more expensive. Buyers local to Salt Lake City may request to exchange product and payment in person to bypass shipping charges.

I may reuse clean and durable shipping supplies to reduce waste.

Refunds and Exchanges

If there is a problem with the item and you must return it within the first month of purchase, I will refund the full cost and original shipping charge after I have received the item back in the mail, or you may request an exchange for another item or combination of items equal to the cost of the original, which i will ship after I receive the first item back. Email me first about the problem, including photos if necessary. You are responsible for the cost of mailing the package back.

Additional Policies and FAQs

For more information about me and how I make my items, please visit zoepapilia.blogspot.com

Last Updated February 26, 2009

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