sugarlanesoaps's Shop Policies

Welcome

Welcome! You have found Sugarlane Soaps- made from our family for yours!

Payment

Payment: We prefer paypal. We will accept a cashier's check or personal check. However, item will not ship until payment has cleared. Please email me to let me know if you will be paying by methods other than paypal. Payment is due within 3 days of purchase or within 3 days of recieving an invoice from us.

Shipping

WE are happy to combine shipping when purchasing more than one item from our store. Shipping will be calculated based upon the zipcode in which you live. Any shipping overage in the amount of $1.00 or more will be reimbursed to the buyer immediately following shipment.
We will ship internationally. Customer is responsible for taxes or custom fees. Please contact us to discuss details of international shipments prior to ordering.

Refunds and Exchanges

Because this is a body product, we will not issue refunds unless a mistake was made in description of item. Please feel free to ask any questions prior to buying. We will be glad to help!

Additional Policies and FAQs

Because each order is "made to order", our usual processing time is 2-3 days depending on the size of the order. Shipment is made immediately following processing.

We will gladly fill wholesale orders! Please contact us if you are interested. Need a custom order? Lets talk!

Last Updated April 03, 2009

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