jeninmaine's Shop Policies

Welcome

Hi!

I'm Jen, I live in Maine, and I love to make things.

I have a pretty full life at the moment - a wonderful husband, two adventurous kids, a full-time job, a house, pets - but in the back of my mind I am always coming up with new and exciting things and dreaming about what I'll make next. I love to create and my hands need to be always busy.

I may not list a whole lot as my time is at such a premium, but what I do list is made with the utmost care and love. I like to think that the intentions and the feelings of the creator are forever a part of what they create, so I think lots of happy thoughts about what my things may be used for!

Payment

At this time I'm only set up to accept PayPal payments. If you would like to pay by another method please contact me and I may be to accommodate you.

Shipping

All orders are shipped within the US using USPS First Class Mail with Delivery Confirmation.

If you would like to upgrade to USPS Priority Mail ($4.80 for one item, $1.00 as an additional item) please add a note when you check out and I will send you an invoice for the additional amount.

I am happy to ship internationally - when your package is shipped I will refund any overage. If shipping is more than appears here you will be sent an invoice for the additional amount.

If you have any questions about shipping please add a note when you check out and I will contact you. Thank you!

Refunds and Exchanges

I am confident that you will love the things you buy from me as much as I loved making them!

The bottom line is that I want you to be happy. If you receive an item and aren't pleased with it please contact me immediately so we can make things right. I am happy to accept returns in the original condition they were sent to you and will refund you the purchase price minus any shipping charges.

That being said, I also encourage feedback! If you have any comments or suggestions about my items or my shop I would be thrilled to hear them.

Additional Policies and FAQs

I may be able to accommodate Alchemy and custom orders dependent on what is requested and what sort of time I have available. Please contact me for more information if there is something you are looking for.

Thanks for looking at my things. I really love what I manage to find the time to do and I hope they go to loving homes that use them for something fantastic!

- Jen :D

Last Updated January 14, 2009

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