LaVitaLola's Shop Policies

Welcome

Thank you for visiting my shop! I hope that you find something here that you love. Please don't hesitate to contact me if you have any questions or special requests.

Payment

☆ I accept Paypal, Google Checkout and money orders.

☆ Items paid for by e-check will not ship until check has cleared.

☆ Items shipped to CA residents must pay 9.25% sales tax.

☆ Payment must be received within three days of purchase. If payment is not made within 3 days, I reserve the right to cancel the transaction.

Shipping

☆ SHIPPING IN THE USA: Shipping prices quoted are for first class mail. If you would like to add insurance or upgrade to priority or express shipping, please contact me for the additional cost. I cannot be responsible for items lost in the mail unless insurance was purchased.

☆ INTERNATIONAL ORDERS: I ship internationally, but please know I can take no responsibility if your item is lost or held by customs. All duties, taxes and any insurance are your responsibility. Again, prices quoted are for first class mail but upgraded international shipping can be purchased upon request.

☆ If your etsy and paypal addresses differ, please specify which one you'd like me to ship to. If not specified, I will ship to the etsy address.

Refunds and Exchanges

☆ All sales are final. That being said, should you have a concern once you receive your item, please don't hesitate to contact me. Custom orders are non-returnable/non-refundable.

Additional Policies and FAQs

☆ GIFTS: Please let me know if your purchase is a gift and you'd like complimentary wrapping/gift card.

☆ CUSTOM ORDERS: I love custom requests and can work with you to create exactly what you're looking for. Convo me!

☆ BRIDESMAID GIFTS: My clutches make the perfect bridesmaids gifts! I can even work with you to design a clutch that will match your bridesmaids' dresses.

Last Updated June 15, 2009

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