happy2knit's Shop Policies

Welcome

Welcome to Happy 2 Knit! We take great pride in our excellent customer service, so if there's ever a problem, please don't hesitate to contact us. We love to hear from you, so please let us know how we're doing! Enjoy!

Payment

PAYMENT is accepted via PayPal or a money order. Sorry, I can no longer accept personal checks. Payment must clear before your purchase is shipped. Immediate payment is appreciated. **I will be happy to combine shipping on multiple orders.

Shipping

SHIPPING is via the US Postal Service. Priority Mail upgrades are available, just let me know if you prefer this method, and I'll send you an updated invoice after the purchase is complete. I will be happy to combine shipping on multiple orders.

Refunds and Exchanges

RETURNS are accepted. If you are not completely satisfied with your purchase, please let me know. Excellent customer service is important to me, so I will do my best to make you happy. I would be more than happy to replace your item(s) or issue a full refund. PLEASE NOTE that shipping costs will not be refunded, as I have no control over the Postal Service.

Last Updated July 19, 2008

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