DioneYoung's Shop Policies

Welcome

Welcome!
I've got nearly 35 years of crafting experience under my beat since I began creating by the age of 4. I'm 98% Self Taught along with a very huge gift of talent & passion given very generously by the God in heaven!

I believe any object has the potential to a work of art, whether it will be something practical or something to be dusted around. I also believe every person has creativity & talent within them, even those that proclaim they have none. Give me an hour & I can help you find a good starting place to begin exploring yours.

Payment

PayPal is the preferred payment method to ensure speedy shipping of your purchase. All purchases must be fully paid before shipping.

Items will be shipped within 2 business days from the date of purchase.

The item can be canceled within 24 hours of purchase via email. Once an item is shipped, the item may be returned with 7 days of delivery. Please email the item is being returned, & the postmark will verify it's shipping date. The purchase price will be refunded, minus the shipping cost.

Custom orders will require a minimum 50% deposit. If the order is canceled, 25% of the purchase price will be detained to cover my expenses in ordering supplies.

Shipping

All items will be shipped via USPS First Class, with delivery confirmation.

Signature Confirmation is available for $2.20 extra.
Insurance is available:
$.01 - $50.00 for $1.70
$50.01 - $100.00 for $2.15
$100.01 - $200.00 for 2.60
Higher insurance is available at cost.

Please email before purchase if different you have delivery needs.
Yes, I will ship to P.O. Boxes.

Refunds and Exchanges

The item can be canceled within 24 hours of purchase via email, with full refund.

Once an item is shipped, the item may be returned within 7 days of delivery, No questions asked. Please email me that the item is being returned. The postmark will verify it's shipping date. The purchase price will be refunded, minus the shipping cost.

If the item is damaged, please email me so I can correct the issue.

If a custom order is canceled past the 24 hour deadline, 25% of the purchase price will be detained to cover my expenses in ordering supplies.

Additional Policies and FAQs

Please feel free to contact me for Alchemy & custom orders if you like any of my items.

If you would like to order a bulk of any item, please contact me for bulk pricing & the time table to create them. I create on the fly so I don't usually have an inventory of items not listed. Some items can be re-created with supplies I have on hand, and don't need ordered supplies, but most can't.

Last Updated July 24, 2008

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