roseandrosa's Shop Policies

Welcome

Thank you for stopping by roseandrosa's shop. We are two great friends, Rose and Rosa, and we want to share our unique and affordable creations with you.
We try to buy our supplies while on sale or at shows and pass the discount onto our customers.

Payment

We accept payments through paypay or personal check mailed to us. If sending a check you will receive the address to mail payment during checkout. Please be aware that nothing will be shipped until payment is cleared.
For California residents only, 8.75% sales tax will be added to every purchase.

Shipping

All purchases are shipped within 48 hours. Of course sooner when possible. We ship through the United States Postal Service, first class service. We're happy to ship priority mail for a flat rate of $10.50 regardless of the size of your order.

Refunds and Exchanges

We are happy to exchange items within 7 days of receiving your order if the item does not appear as it was described. We cannot give back refunds but can offer a store credit for items you are not satisfied with. Postal fees on returned items are the buyers expense.
All sales on sale items are final.

Additional Policies and FAQs

Contact us with any comments, questions or special request. We are happy to make a custom piece whenever possible.

Last Updated November 23, 2008

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