basketmamma's Shop Policies

Welcome

My baskets are generally original designs. Credit will be given to the author of other patterns used. Items come from a non-smoking home. Unless otherwise stated, I will clear seal baskets using weaver's stain. To care for your basket a damp cloth may be used.

Payment

Payments may be made by Pay Pal or money order.

Shipping

Items will be shipped with delivery confirmation. Items over $25.00 will be insured.

Refunds and Exchanges

Return for a full refund (minus shipping cost) within 30 days if not completely satisfied. Often times a basket can be repaired. Contact me if you feel that your basket did not hold under normal use and I will fix it or replace it within the first 3 months after purchase.

Additional Policies and FAQs

Feel free to contact me with any questions you may have. Additional color choices are usually available, but it make take 2-3 weeks for delivery. I'm always open to suggestions and welcome custom inquiries.

Last Updated May 16, 2009

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