lineofbirds's Shop Policies

Welcome

My shop policies are in place for my benefit, as well as yours. I am willing to make exceptions in some cases, if you contact me with your concerns, prior to sale.

Payment

Payment expected within 3 days of order. Contact me to make special arrangements. I require at least a 50% deposit on any custom orders, as well as plenty of advanced notice. Send me a message with your idea, and I'll give you an approximate time frame for completion.

Shipping

All items shipped certified first class US Mail, signature required. I will be happy to insure shipments if requested. Contact me for details. International orders are charged a process fee for customs clearance and collection of customs duties at time of delivery.
Local buyers can schedule a time for pickup, if desired. Please contact me to make arrangements.

Refunds and Exchanges

These items are handmade, and will occasionally show tool marks, and other minor irregularities. All pieces posted are actual photos of the items that will be shipped. If you would like to see other views of any item I would be happy to oblige, just let me know. I cannot offer return or refunds on custom orders.

Additional Policies and FAQs

I would be thrilled to discuss any special requests.
I can gift wrap an item for a minimal charge, and/or ship to a secondary address, if requested. Contact me before placing your order.

Last Updated November 25, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts