sewathread's Shop Policies

Welcome

Welcome in this shop you will find a few of the items that I have developed from (usually my imagination) and quality materials. Textures are important and the softer the better, so frequently items will be of soft or plush material. I love design and color and items that are one of a kind. THANK YOU for stopping by, I hope you enjoy what you find here, it's easy to make "it" yours!

Payment

Payment within 5 days of purchase accepted through PAYPAL checkout, this is better and safer for you and me! Sorry No Checks or Money Orders. Item will be shipped within Five (5) business days following receipt of payment. If payment is not received within five (5) business days item may be re-listed at my discretion.

Shipping

Items will be shipped to you within Five (5) business days of receiving payment. Shipping will be via the most efficient and economical means available, insurance and tracking numbers will be provided. If you have a preferred means for delivery please convo me and we can make necessary arrangements. In this case be aware there may be additional charges.

Shipping internationally may cause your parcel to attract duties and custom fees. They are the responsibility of the buyer. Please contact your local customs organization for more information.

Refunds and Exchanges

Refunds and Exchanges

Returns are handled on a individual basis. Specifically, you have 5 business days to contact me about a problem. You must contact me before returning an item to receive authorization, shipping charges may be your responsibility depending on the circumstances. When I receive the item back in original condition I can then either offer a cash refund or an exchange. Custom orders are non-refundable.


Any questions please feel free to convo me or email me at nouveauanne [!at] hotmail.com Please note in the subject line "Etsy question" "Etsy Item" so that I know it is an inquiry which needs attention as opposed to junk mail. I do want you to be satisfied with your purchase and have your return business.

Additional Policies and FAQs

For wholesale or consignment inquiries, contact me by convo or email at nouveauanne [!at] hotmail.com.

Custom orders are always welcome, just contact me to let me know what you have in mind.

THANK YOU!!!

Last Updated December 02, 2009

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