iluvhandmade's Shop Policies

Welcome

Welcome to RENEE'S KEEPSAKES. I specialize in creating unique handmade gifts using top quality materials, fabrics and notions. Whatever your special occasion may be or if you just want to treat yourself, let me create an heirloom keepsake that will be treasured for many, many years.

I hope you stop by my store often as I will be adding more handmade items for your shopping needs.

Thank you,
Renee

Payment

I accept Personal Checks, Money Orders and Paypal payments. If you do not have a paypal account, no worries. You can pay with any major credit card through the secure PayPal termimal. You will be directed to www.paypal.com website to complete your order.

Personal Checks and Money Orders must clear my bank before I will ship the item to you. Please allow 5-10 business days once I have received your payment. I will send you an email once your items has cleared and is ready to ship.

Payment must be made within 24 hours from the purchase date.

Shipping

U.S. SHIPPING ONLY: Priority Mail

If you live outside the U.S. and would like a quote on shipping, just convo me with the item you are interested in and your shipping province/zip code and I will let you know what it costs to ship to your area.

Refunds and Exchanges

Return Policy:
* Money Back Guarantee
* Returns Must Be Received Within 7 Days From Date Of Purchase
* Must Be In Original Packaging With Packing Slip
* Item Must Be In Same Condition You Received It In
* No Refund On Shipping Charges. Returns Are Buyers Responsibility

Please eMail me first before returning item. You will be given a confirmation number and without this number, it could delay your refund.

Additional Policies and FAQs

Custom ordering is always welcome. Just convo me and let me know what gift item you are interested in. Please be as detailed as possible (color/theme/style, etc..)

Last Updated February 08, 2009

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