DebbysAddictions's Shop Policies

Welcome

Hello, and welcome!!

I have been buying and selling on the internet in one form or another since 1999 so realize how important good service is. I try to treat all my customers as I would like to be treated myself.

As you can't actually see, feel and touch the items I list in my stores I try my best to describe them in minute detail. My mediocre photography skills usually don't do justice to the items I have for sale.

I check my email and convos many times a day so any questions should be answered promptly. Please remember this is an International Community and I live in the Central time zone in the United States. It may be the dead of night here when you contact me so it may be night by you when I reply.


Isn't the internet grand??

Payment

The fastest way to pay for an item is through PayPal. It's integrated with Etsy and after you commit to buy you simply click the "Pay Now" button and follow the directions. A PayPal account isn't required to pay with a credit card. This is the only way I can accept Credit Card or International Payments.

A PayPal payment is appreciated at time of purchase and required within 3 days of sale or the transaction will be canceled and merchandise relisted. I will send a payment reminder after 24 hours. If you are having trouble with the payment system please contact me and I'll try my best to help.

If you reside in the US I'll also accept checks and money orders but this will delay shipment of your purchase until I receive payment and it clears my bank.

Checks or Money Orders must be received within 7 days of purchase, so please mail them promptly.

Shipping

I try my best to keep shipping prices reasonable by using the most economical method available. If you need your items quickly, please contact me before making payment and we can discuss alternative methods available and costs. I'll then send you an invoice with the corrected shipping price included.

Delivery Confirmation is used on all items within the US. Heavier items may be shipped using UPS or Fedex in which case a physical address will be required before shipping.

If your Etsy and PayPal address don't match I won't ship until I receive a confirmation from you letting me know where to send your package.


Any custom fees, tariffs, etc are the responsibility of the buyer.

Refunds and Exchanges

Like all sellers I want happy customers. If there's a problem with your item please contact me BEFORE leaving negative feedback. I'll work with you to make things right.

As this shop is for DeStashing my supplies all sales are final unless there is a significant discrepancy in my description.

Additional Policies and FAQs

For handcrafted crocheted art for your body and home please see my other store:

http://DebzCreations.etsy.com

Last Updated September 13, 2008

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