LaraJordanJewelry's Shop Policies

Welcome

Hi!
I am so glad you stopped in to browse around! Please feel free to stay as long as you like.

If you have any questions feel free to contact me through the Etsy convo system, by email at LaraJordanMail [!at] aol.com, or by phone at 757-714-2030. I promise to respond in a timely manner.

My goal here at Lara Jordan Jewelry is to design and create jewelry that is as unique as the person who wears my designs.

I use only quality materials and insist on perfection when creating my designs. I want my jewelry to last a life time and do not list a new design until I am completely satisfied with the quality of the piece.

I want my customers to get to know who I am as a designer as well as a shop owner. Customer service is of the utmost importance to me. I promise to care to your needs as if we were in a boutique on main street in a small little town and you are my only customer.

Please stay as long as you like and come back and visit again soon,
Lara

Payment

Payment options:

Paypal (you do not have to have a paypal account to use this option. Simply click on the "credit card" option on the paypal page to use your credit card.

Credit Card via phone (click "other" for payment and convo me)

Credit Card via Email (click "other" for payment and convo me)

Check (click "other" for payment and convo me)

*Items will be shipped as soon as payment has cleared. Checks that do not clear will result in an $30.00 fee to cover bank charges.

Shipping

Shipping:

USA = USPS First Class Mail with delivery confirmation.

United Kingdom = USPS First Class Mail.

Canada = USPS First Class Mail.

All international shipments will be made through post, not paypal. Please be sure your address on your Etsy account is the correct address where you want you item shipped.

International Orders:

Any orders delivered outside the United States may be subject to tax and fees upon the package entering the country. Design by Lara Studios is not responsible for said fees as it is the destination country that applies these fees.

I am sorry for any inconvenience this may cause.

Thank you for understanding,
Lara

Refunds and Exchanges

Refunds:

Our pieces are 100% guaranteed or your Money back.

Please contact us prior to returning item.

Items returned prior to contacting us will not be refunded.

If your item is just not what you expected, contact must be made within 3 days of receiving the item and returned within 10 days.

If the item you receive at any time becomes defective due to a mechanical reason such as, a string pulling away from the clasp, please send back the item. It will be fixed free of charge and sent back to you.

An item that has been damaged due to improper care will not be refunded.

Sterling silver and solid copper will tarnish if left out in the elements. To preserve your jewelry, store in a plastic bag or use other means to keep from the elements. Store and wear your jewelry with care. The stones may break if dropped.

Last Updated October 22, 2008

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