Lilim's Shop Policies

Welcome

I want to keep this as easy as possible for the both of us. So if you have any questions feel free to contact me. As of right now felt items are custom made for you.

If you'd like to know more about me, check out my profile or blogs. Thank you! ♥

Payment

♥ I accept Paypal, credit card payments through Paypal, and Money orders.

♥Please keep in mind that I will not start on your order till it has been paid for.

♥ The sooner you can pay for your order the sooner I can make it and send it to you.

Shipping

♥ Shipping cost will vary due to the weight of the items, so please have a look in the item listing.

♥ I'll pack the items well in bubble, so that they arrive safely. But if the package arrives damaged, please let me know immediately by sending me a convo.

♥ I'll ship the items to the address left on your Etsy account. So if you'd like to to be sent somewhere else please sent it in a convo along with your purchase.

Refunds and Exchanges

♥ I do my best to make sure each item and purchase has lots of love in it. But if for some reason you're not, pleased send me a convo. So that we could try to fix the problem together.

♥ Please send me a convo before you send back items, I'll refund your purchase price and shipping cost through PayPal.

Last Updated October 01, 2008

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