UrbanCottageCoalition's Shop Policies

Welcome

Thanks for visiting our store. We do our best to create unique, fun, fashionable, and useful products that we enjoy just as much as you will. We specialize in recycling and upcycling, using reclaimed materials whenever possible. We hope you like what you see; as always, let us know what you think!

Payment

We accept payment through PayPal, money order, and personal check. Payment is expected within three days of purchase. If paying with a personal check, you must wait for your check to clear before the item will be shipped.

Shipping

All items are shipped as soon as possible after payment is received.

We typically ship through USPS first class, with insurance and confirmation. If you'd like us to upgrade for an additional cost, please let us know before completing the transaction.

In an effort to keep things both sustainable and less expensive, we ship using reused and recycled packaging materials as much as possible.

If you have special shipping requests, simply let us know.

All items feature combined shipping discounts!

Refunds and Exchanges

Delivery is confirmed by the USPS, and insured in the event that it is not delivered. If for some reason your package does not arrive, you will receive a refund for the price of the product.

We do our best to represent our products in the most accurate and honest way possible.

If you are requesting a refund or exchange for some reason, simply let us know within 10 days of the shipping date. We'd like to think we're fairly reasonable people, and we promise to hear you out at the very least.

Additional Policies and FAQs

We're up for Alchemy requests and custom orders!

When curious or surprised or intrigued or in doubt, just ask!



Frequently Asked Questions:

Q: What is Fused Plastic?
A: Fused plastic is created by a process of melting pieces of plastic bags together. The layers of plastic fuse together to create a thick, sturdy vinyl-type material that doesn't stretch or tear and can be sewn. It's a great way to recycle plastic grocery bags, giving them a much longer life span than simply reusing them a couple of times.

Last Updated January 19, 2009

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