JewelryByIrene's Shop Policies

Welcome

Welcome to my Etsy shop. Please feel free to browse as long as you want. If you have any questions, please don't hesitate to ask.

I am a retired lady and have been married to my husband for over 40 years. We have 4 grown children (2 girls 2 boys) and 3 grandchildren.

I took up jewelry making as a new hobby in 2008 and I'm enjoying it a great deal. I think I'm offically a bead-aholic!

All my jewelry is designed and handcrafted by me. Please do not copy my designs.

Payment

Payment is expected no later than 3 days after purchase. If you have had some unforseen event happen that prevents you from paying in the time frame alloted, please contact me, we'll work something out.

If no contact has been made and payment is not received, the item will be put back in stock for sale. Negative feedback will be left for non-payment.

I accept PayPal only at this time.

Shipping

Items are shipped next day after payment clears. We ship Monday - Friday, with the exception of Canadian holidays. Items are well packed so damage does not occur. If item is delivered damaged, I am not responsible.

International buyers are responsible for any and all taxes or duties on all items.

Refunds and Exchanges

Refunds are permitted providing that the item is not as described, defective or if you receive the wrong item. I do not accept returns for buyers remorse. Return shipping is at the expense of the buyer.

Returns are not accepted for patterns of any kind or pierced earrings, because of the nature of these items.

Additional Policies and FAQs

If you would like something designed by me, please send me a convo. I would love to work with you to create your special item.

If you require sterling silver, gold filled (14/20), surgical steel, copper, brass or gun-metal ear hooks, I have all of them available for your special listing.

Any seller that desires to trade with me, I'm willing to talk with you!

Wholesale is also available under certain circumstances. Please contact me through the etsy.com system

Last Updated July 16, 2009

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