neuromancer's Shop Policies

Welcome

Oh I'm just a corporate drone during the day, churning through the office life trying to make a living.

After I get out, though, I kick off my shoes and get creative.
Working barefoot, I find, is most enticing.

I think everything should have glitter of some sort.
Well, ok not everything.
Crafting is acceptable... And if boys can't get over it, then get rid of them.

I like the darker side of things, so morbid and morose best describe how I come up with some of my ideas.

Be on the lookout for more items my dearies...

Payment

I do prefer PayPal as payment, however I will also accept personal checks or money orders.

Please convo me prior to making the purchase if you plan on paying by check/money order. I will require a hold on your item until the check clears, and your order will be shipped immediately upon the payment being successfully processed. PayPal items will be sent out immediately.

Payment must be made within three days of purchase, otherwise I cancel the sale and re-list the item.
If, for some reason, you need to make an arrangement with me... By all means, convo me beforehand! I'm flexible.

Shipping

Items are shipped First Class Mail, Certified in the US immediately.
I always combine shipping with multiple items.

For larger orders, items that can be fit in to either a flat rate Priority envelope or box, will be charged the exact amount and not a penny more if it exceeds the Priority price with regular shipping, or if you would like the item sooner.

Insurance is optional, and up to the buyer to purchase. Convo me so I can edit the listing/invoice provided it's done BEFORE purchase.




For International Buyers:
The shipping information I have listed in my prices are just a general number.

PLEASE CONTACT ME BEFORE YOU MAKE A PURCHASE so I may get to you an accurate shipping charge. It may be much lower than the shipping price I have listed, as it will depend upon your location as to what the bottom line price for shipping will be. Again, insurance is optional and your decision to have it added to the item(s)before you purchase it.

Refunds and Exchanges

Returns will be accepted within 7 days provided there is something defective with my product.

If there is another reason you'd like to return the item, please convo me and explain the reason you'd like to do a return. I'm pretty reasonable! Your money will be refunded minus the shipping charge unless otherwise discussed and agreed upon.

I'm not liable for any lost items shipped through the mail if there is no insurance coverage/shipping confirmation attached to it. That's what the insurance/confirmation is for! Extra charge, peace of mind!

I am not responsible in any way for items that get lost in the mail and no refund will be offered for merchandise that is not insured and/or does not have delivery confirmation.



Please keep that in mind when ordering!
I won't "upcharge" you- whatever the Post Office price is, you get.

Additional Policies and FAQs

How do these work?
Are they difficult?
Can they be removed?

Snap, no, and yes!

They are SO are easy to attach:

*Unsnap Clip
*Lift Hair Below Part
*Attach Clip
*Snap Shut

You're done. Yes, it's that easy!

~*You get two clips, which are 2" sections*~

~*They are sewn to the clips, and then the edges of the hair are sealed so there is minimal shedding*~

~*100% Human Hair*~
~*Multiple lengths available, specifically listed in the listing*~

~*Soft, silky, luxurious*~

~*Deep conditioned after I've colored them*~

~*Sprayed with a heat protectant, then flat ironed briefly- just enough to get the super-straight look*~

~*A light touch of BioSilk to finish them off- the expensive salon smoothing serum*~

Yes, I offer you only the best- even if it includes raiding my own personal, expensive hair product collection.

So be bold and show everyone your wild colors!!

How to take care of them otherwise??
Well, it's simple of course!

From time to time, depending on hair product(s) that you use, it may be necessary to give these a little rinse. Remember, these are human hair- so they can be styled just like your own. However- because they're not receiving nutrients as your own hair does, you want to make sure to use a gentle shampoo (baby shampoo is fine), lukewarm (not hot or cold) water, and a deep conditioner left in for 2 minutes.

Lay flat to dry, or if you're in a hurry- you can certainly blow dry them using a large brush. *ALWAYS* remember to spray them with a heat protectant in order to avoid breakage, and to ensure that super-straight look if you're flat ironing them. If you plan to curl them, also do this!
It simply ensures that your lovely set will last a LONG time, with proper TLC.

If you have any other questions, please don't hesitate to contact me!

~*Neuro

Last Updated June 22, 2009

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