rosalora's Shop Policies

Welcome

Hello, and thank you for visiting my shop!

I started drawing when I could hold a pencil and since then I've tried my hardest to learn how to make all the things that I find so beautiful.

At age nine, my great-aunt Josie took me aside and taught me how to sew. I started making clothes for my dolls, then curtains, and soon enough clothing for myself -- and then my friends!

After a while, metals caught my eye -- and I taught myself how to make jewelry. I am currently obsessed with bronze, but I am toying with the idea of some silver.

This shop makes it possible for me to bring to you all the things I love.

I sincerely hope that you enjoy everything you see here.

Payment

I can only accept Paypal at this time, but if that is impossible just shoot me an email and we will try to work something out.

Shipping

I ship orders on Monday, Wednesday, Friday - if you would like a rush order, please convo me! In the case of custom orders, item(s) will be shipped up to two weeks (depending on order volume! probably much sooner) after order is placed.

I will notify you directly of the current turn around time if it is any longer than four days.

.............

I will never charge you more than it costs to ship your item! If you live outside the continental United States, your shipping falls under EVERYWHERE ELSE, and I will adjust appropriately.

I will refund you the difference or notify you if shipping is more than the $2.50 for continental US and the $5.00 listed for elsewhere. I am still getting my shop stocked and so, at this time, have not taken the time out to calculate shipping for all my items to many different places. Once the shop is decently stocked, I will do so.

Refunds and Exchanges

I am more than happy to apply insurance to any shipping order. Just let me know and I will provide you with rates for your area!

If you receive your purchase and there is something you don't like about it, just send it back to me and I will fix it up for you!

If it is because of my error, just convo me and I eat all shipping and repair costs.

You can expect your order returned (depending on order volume) up to two weeks from receipt -- but probably much sooner, and I will keep you apprised of the current turn around time.

I love doing good work for people.

If you're happy, I'm happy -- and the whole world is a little better.

Additional Policies and FAQs

I am just getting my shop off the ground and so cannot accept custom orders at this time.

I guarantee 100% satisfaction, and if this is not attained then please do contact me and I will do everything within my power to make it right.

Last Updated February 06, 2009

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