SerenaRavencrow's Shop Policies

Welcome

Welcome to my little store! Here you will find crocheted items from the mundane to the fantastic. I make all these items myself, and I have been crocheting for over 25 years.

Payment

Payment right now is exclusively PayPal. Payment is due immediately upon purchase, or within 7 days. Items will not be shipped until payment is received and, if necessary, cleared.

Shipping

Shipping is based on USPS First Class Domestic. If the item is going overseas then the shipping will be billed separately.

Refunds and Exchanges

If you wish me to add insurance, this will cost an additional fee. I will be placing basic tracking on each item. Things will be packed securely so hopefully there will be no damage. The items are even more beautiful in real life; if you feel that it does not match what you wanted, you may return it for a refund of 75%.

Additional Policies and FAQs

This is a smoke-free home. All items are pre-washed in Woollite prior to shipping to remove any cat dander.

Last Updated December 06, 2008

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