DeannaMaree's Shop Policies

Welcome

Thankyou for visiting and welcome! I use high quality materials and paints for all of my artwork. I generally use acrylics on canvas although sometimes I try different things.

All paintings are gallery wrapped (painted on the sides), no need for framing. Just unpack and hang! All of my work is original, I currently don't make prints of my paintings. As the artist I reserve the right to reproduce original works even after sale.

Payment

All prices are in USD!

I accept Paypal as a primary form of payment, however Australian customers may pay via direct deposit into my account. Please convo me for details and for conversion into AUD.

Payments should be made within 7 days of purchase. If an item hasn't been paid for after 7 days and the buyer hasn't contacted me, it will be cancelled and relisted.

I will ship to the confirmed PayPal address, please make sure this is the correct address before paying. Contact me if shipping address is different.

Shipping

Please contact me for exact shipping charges, as it is impossible to set up the items with exact shipping charges until the destination is provided.

I will ship 24-48 hrs after payment has cleared. Shipping price includes handling and packaging. All care is taken to wrap your art work to ensure a safe and secure delivery.

Items sent within Australia are sent with Australia Post,pieces that exceed Australia Post's size limits will be sent via courier.

I will happily ship internationally, please convo me for a quote. International shipping will be with Australia Post Airmail. Delivery will be from 7 - 20 days depending entirely on your location. Items too large to post overseas will be sent via Pack and Send Couriers.

International buyers should be aware that customers are responsible for any customs fees upon delivery. Shipping paid to me is only for carrying.

Please contact me if you would rather another method of shipping.

Refunds and Exchanges

It is my aim to ensure you as the customer are happy with the work you receive. Each of my customers so far have loved the orders they received, but so you can buy with confidance - if you recieve an artwork and it is at all different to what you imagined, just ship it back to me (at your expense) - if it arrives in the same condition I sent it to you I will provide a full refund.

Please be aware that colours may vary slightly as every computer displays differently.

Please contact me immediately if there are any problems due to lost or damaged items and the issue will be resolved individually.

Additional Policies and FAQs

Commissions/custom made works can be requested if you would like something created just for you. I will reproduce any works in varied sizes or colours if you wish. Just contact me with your ideas!

Last Updated August 23, 2009

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