SugaredSongbird's Shop Policies

Welcome

Welcome to Sugared Songbird! Hope you find something that makes your day!

Payment

Items are relisted after 7 days if no payment/communication received. Please contact me within three days of your purchase should your payment be delayed.

Shipping

Please understand that I do not intend to make money with shipping charges. Shipping charges will include actual USPS cost, plus packing materials (padded envelopes most times so your products make it safely to you), delivery charges (gas to the post office!) =costs to mail your packages. Other fees, such as etsy and Paypal, are figured into product cost. Shipping is only a guesstimate and if I have grossly overestimated I will refund you the difference. It is impossible to figure out exact shipping costs. Once at the post office, your package is out of my control.
I am unable to ship Thursdays, otherwise I will do my best to ship next day, at most within 2-3 days.

International customers please convo me for a shipping estimate.

Refunds and Exchanges

If you are unhappy with your purchase, please let me know. If neccessary a refund is available minus shipping costs. Return postage will also be your responsibility.

Additional Policies and FAQs

If something you receive isn't to your satisfaction, please contact me! I'd also love to answer any concerns or inquiries.

Last Updated May 14, 2009

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