djstoreroom's Shop Policies

Additional Policies and FAQs

COPYRIGHT
::: The sewing patterns are covered under the copyright laws.
::: The instructions and pattern pieces are NOT to be distributed, shared, sold or used for teaching purposes.
::: Finished items handmade from DjStoreRoom's Sewing Patterns CAN be sold.

PAYMENT
::: Please make your paypal payment at the time of purchase.
::: All major debit and credit cards are accepted at Paypal.
::: Once payment is cleared and received, the merchandise will be packed securely.
::: If there is no payment or contact within 2 days, the order will be cancelled.
::: Excess shipping charges above US$1 will be refunded.

SHIPPING
1. Electronic Files
::: Sent within 24hours after payment has been received.
::: Electronic files will be sent to your Etsy email, if no instructions is received.
::: No refunds are possible as this is an electronic file and not a physical item.
::: Email me directly if electronic files are not received after 24hours.

2. Physical Items
::: Items will be sent to your Etsy address, if no other instructions are received.
::: Sent via International Registered Airmail.
::: Tracking numbers will be provided.
::: All parcels are insured free against Loss of Parcel only.
::: Contact local post office if parcel is not received after 14 working days.
::: Email me directly so that I can follow up with my post office.
::: Shipping out every Tuesdays and Fridays.
::: Approximate transit time is 6 to 13 working days.
::: Shipping charges includes also the expense of packaging materials and the labor needed to prepare your order.

COLORS
::: We make every effort to display the accurate colors of the products
::: Colors of items received may differ from the colors shown in the pictures
::: The reason is that different equipment tend to display the colors differently

CONTACT
::: Email: djstoreroom(a)gmail.com

OTHERS
::: DjStoreRoom seeks to work with you on the best possible win-win situation
::: We are not responsible for buyers' remorse.

Last Updated November 16, 2009

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