prairiebird's Shop Policies

Payment

we're pleased to accept PayPal, money orders and personal cheques. please keep in mind that your package will not ship until your payment has arrived and cleared.

Shipping

all purchases are mailed within two business days and are sent regular post via Canada Post, which generally takes between 7-10 days. if you are in need of a faster method, please contact us.

Refunds and Exchanges

your happiness is important to us. if you have any problems with our items, please contact us immediately at:
hello [!at] prairirbird.com

Additional Policies and FAQs

__________________

e n v i r o n m e t a l . i m p a c t
__________________

we make every effort to minimize the ill-effects of our activities on the environment. we use recycled materials when available, and try to avoid any of the items classified under the "better living through petroleum products" umbrella.

we have eliminated the use of acrylic felt in our toys. instead, we are using 100% wool felt, which is better in two respects: it better withstands the rigors of vicious cat teeth and it biodegrades. the only downside is that it is considerably more expensive, so there has been a slight increase in our prices as a result. we hope that you will agree with us that the difference in quality is worth the difference in price.

all of our packaging contains recycled material and is recyclable. we encourage you to reuse our mailing envelopes and tissue paper.

10% of all our sales is donated to Ecojustice Canada. for more information on their work, please visit their website:
www.ecojustice.ca

our previous charity partner, the Nature Conservancy of Canada continues to do amazing work all over this beautiful country. we are pleased to announce that we were able to donate $90 to their cause.
__________________

w h o l e s a l e
__________________

we welcome all wholesale and bulk order requests! please email emily for more information: hello [!at] prairiebird.com

Last Updated August 01, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts