theOther's Shop Policies

Welcome

Hello and welcome to “the Other"...a shop which features a wonderful array of supplies, including new & handmade, vintage, and de-stash items from my studio. I’m happy to be able to offer this eclectic collection of supplies to you. I'll be adding items on a regular basis, so you will want to come back.

Thank you and happy shopping!!

♥Ana

~^~^~^~^~^~^~^~^~^~^~^~^~^~^~^~^~^~^~^

I invite you to visit my other shops:
Anamano (artwork) & AnamanoCrafts (jewelry)

Payment

♦ Credit/debit card payments through PayPal and money order/cashier checks are accepted forms of payment in this shop.
♦ Your immediate payment upon ordering is appreciated. Orders that are not paid for (with no contact) within 3 days will be canceled.
♦ Taxes will be added to orders purchased within Florida.

(You do NOT need a Paypal account to pay by credit card. Just choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account).

*** PLEASE make sure that you enter the correct address and email in Paypal (as that is the address I will ship to) ***

Shipping

♦♦ PLEASE NOTE ♦♦
If you wish to add insurance for your package,please contact me prior to payment, so I may adjust your shipping costs...thank you!
♦ Please make certain your Etsy address matches your Paypal shipping address. Orders that are returned due to incorrect shipping information will be charged a second fee for re-shipping.
♦ I will combine shipping between my shops on orders made on the same day (anamano,anamanocrafts,theother). I will refund the shipping overages after the order is processed.
♦ Orders are shipped within 1-2 business days of cleared payment (Mon-Fri). All items are sent via USPS First class or First Class International. Priority mail is available upon request for an additional fee. You will be notified via email, when your order is shipped.
♦ Miami-Dade Residents - If you wish to pick up your purchase to avoid shipping costs, please contact me and I will adjust the invoice. We will make arrangements via email, for pickup/delivery.
♦ CUSTOMERS OUTSIDE OF USA ♦
Any custom fees or duties are the sole responsibility of the buyer. Please be aware of any items that might not be accepted at customs, prior to purchase, as you will be responsible for any fees.

Refunds and Exchanges

♦ If you are not satisfied with your purchase, please notify me (with your order #, etsy id, date of purchase) within 3 days of receipt of package.
I want happy customers and would appreciate the opportunity to remedy the situation. If we cannot resolve the issue, I will return your purchase price, after I have received the item in original condition.
*Shipping charges will NOT be refunded*.

Additional Policies and FAQs

♦Although feedback from buyer is not an obligation, its certainly highly appreciated. I do give feedback upon receipt of payment. (If for any reason, you feel the need to give “negative” feedback, PLEASE contact me first, so I can help resolve whatever issue there is – I only want happy customers!).

♦ If you see an item that you wanted has sold, contact me to see if I might have more in stock OR if I might be able to get more for you (I've done it before and enjoyed the treasure hunt). I aim to please!!!

♦ I work and keep my supplies/materials in a smoke and pet free environment.

♦ If you have any questions about an item or regarding your order, please contact me through etsy or email directly at anasupplies [!at] yahoo.com (please provide name, etsy id and any order # or item #, to make it easier)

Last Updated January 22, 2009

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts