atomicblue's Shop Policies

Welcome

I love fiber, if you're reading this, so do you ;) I make fun fiber batts, and I spin the occasional art yarn. Carded batts may seem spendy...tho I put alot into them. From small quality dyed batches of fiber to unique color combinations, and fiber textures. I try to kick it up a notch every time I spin the carder wheel. If you see a batt that's already sold, or you missed out on...contact me & I'll see if I can recreate it for you!

Spinning, and carding is process oriented. From scouring the fleece, to dyeing, and finally carding. For spinning it includes those steps plus: drafting, spinning, setting the yarn, and then twisting it into a skein. It sometimes can take an hour prep time to get ready to spin. Spinning itself is a joy. It's a methodical rhythmic dance that I love.

My fiber batts may have the occasional VM in them. Wool & fiber mostly comes from farm animals after all! I work hard to make sure it does not, but I'm only human. As for colors, monitors vary. I try to capture color as accurately as possible. I buy local fibers whenever possible. There are many small farms in Idaho with local fiber. It's amazing, from merino to angora a few miles from me! I love supporting local businesses and their wooly critters.

Payment

I accept money orders, and Paypal! Please pay within 3 days from checkout, if paying with Paypal. If you plan to pay with a money order, please make a note in "message to seller" on checkout. I expect money orders to arrive in a timely fashion.

Items not paid within 7 days of purchase, with no communication from buyer, will be considered abandoned. I will cancel the sale & relist. All it takes is a simple communication, and most payment arrangements can be solved!.

Shipping

How I ship: I ship First Class, or Priority mail (both with delivery confirmation, a USA only feature). If you'd like insurance added, please ask. I cannot replace uninsured items, so far I've been lucky & all packages have arrived safely.

Orders over $100. have insurance added automatically. I ship international, anywhere mail will go. I ship 1-2 times a week, usually on Monday and Friday!

Customs: International customers are responsible for all fees associated with shipping to their respective countries. I will not falsify documents, or mark your purchase "gift", sorry! It's illegal, I could pay a fine or go to jail.

Refunds and Exchanges

30 day returns...If you hate it, please send it back. I want you to be happy! I'll refund your payment minus shipping.

Additional Policies and FAQs

Wholesale: Minimum is $200. The discount is 30%, $250. and over receives a discount of 40%. Most of my items are $16.to $30. Shipping to be paid by the purchaser. If these terms are agreeable, I can make a bulk listing for anyone interested!

Wholesale availability depends on turnaround time, and other commitments I may already have. Please inquire about delivery time frame, when making a wholesale request.

Any additional questions, please convo me. I'm friendly and will answer all messages.

Blog: http://hatdiva.blogspot.com
Flickr: http://www.flickr.com/photos/hatdiva/
Twitter: http://twitter.com/hatdiva_atomicb
Ravelry: http://www.ravelry.com/people/atomicblue
My fiber share: http://www.flickr.com/groups/atomicblue/

My alter ego is:
http://hatdiva.etsy.com

Last Updated November 17, 2009

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