willowtree's Shop Policies

Payment

I accept PayPal, money order or personal check. Please be advised that payments made with a personal check may add a maximum of 10 days to the processing time for your order. I will only ship after the funds from a personal check have cleared.

Shipping

I ship USPS Priority, with insurance and tracking. However, I will be happy to ship Next Day or UPS if you prefer. Please contact me for details.

Refunds and Exchanges

If for any reason you are not satisfied with your purchase you may return it for a full refund within 30 days of the purchase date. The item must be undamaged and insured for the value of the item.

If you receive an item that has been damaged during shipment, this will be covered by the carrier's insurance.

Please contact me for the address if you need to return an item, or if a claim needs to be filed for damage during shipment.

Last Updated October 23, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts