jaelsjewels's Shop Policies

Welcome

Welcome to my store!

I'm a polymer clay artist, having worked with the medium for over 10 years now. My goal is to create and sell only the highest quality art pieces.

Payment

Preferred payment is through paypal, but I will accept postal money orders and personal checks as well as Google checkout.

Please keep in mind that payments made via money order, personal check and Paypal e-check may take up to a week to clear.

Shipping

I send most packages via USPS first class, in a bubble envelope. I can also send via priority (the cost is higher)

Polymer clay is not terribly fragile, but if the piece you've purchased has fragile parts, it will be also packaged in a gift box to protect it.

Insurance is extra. Please convo me if you wish to add insurance to your order.

Refunds and Exchanges

I would like you to be happy with your purchase. If you are unhappy with your order, please contact me as soon as possible.

Refunds given, minus shipping costs, within 7 days of your receipt of the package.

Last Updated June 30, 2008

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