jumpyfrog's Shop Policies

Welcome

Thanks for stopping by JumpyFrog! Please don't hesitate to contact me at any time if you have any questions about any of the items, shipping, suggestions or just want to have a general chat just convo me or email at ppdesigns.etsy [!at] yahoo.com

I have another shop selling photography here:
http://ppdesigns.etsy.com

Payment

Accepted forms of payment
- Paypal
- Credit Card (if you don't have a Paypal account,). Please go here for easy to do instructions: http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

Shipping

I will ship your item within 1-5 working days of receiving payment, and will send you a convo letting you know once I've shipped it.

I will be using Australia Post. Within Australia your parcel should get to you within 3-5 working days of receiving my convo.

If you are outside of Australia it'll be by Airmail and should get to you within 3 - 10 working days of receiving my convo.

Combined shipping may be possible with my other shop (http://ppdesigns.etsy.com) - contact me for further details.

Refunds and Exchanges

If there is something wrong with your item please contact me via Convo so we can work something out. Refunds on change of mind (excluding earrings due to hygiene reasons) are possible as long as the item has not been used/worn and remains in its original condition, however, you will be responsible for any return shipping charges.

NOTE: The photos used are 'stock' photos. As a result the placements of the fabric prints may not always be exactly the same per the photograph displayed.

Additional Policies and FAQs

Please contact me via Convo or email at ppdesigns.etsy [!at] yahoo.com regarding any custom orders or wholesale orders etc.

Last Updated January 02, 2009

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