woolcrazy's Shop Policies

Welcome

Thanks for your visit. I try to use mostly recycled materials to create my one of a kind items, they are simple warm and cozy for the enjoyment of you and your loved ones.

Payment

I only accept payment with Paypal at this time.
Please post payment within 24 hours of purchase. If your payment is not received within 3 days of purchase, I reserve the right to cancel the sale, and relist the item. If you pay with echeck through paypal it takes 3 to 5 days to clear, I ship as soon as payment clears.

Shipping

Packages are shipped first class mail, delivery time varies.
I include delivery confirmation (tracking) with all packages.
Insurance is available at additional charge.
I generally ship on Monday, Wednesday and Friday. If you need a rush, priority mail is possible if you let me know before payment.

Refunds and Exchanges

Please contact me as soon as possible with any concerns about your order. Refunds and exchanges are not guaranteed but may be necessary in some cases. Shipping cost will not be refunded.

Additional Policies and FAQs

I am not responsible for items that may be lost in the mail, I save all receipts to verify shipping.

Last Updated March 26, 2009

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts