roseredrose's Shop Policies

Welcome

JEWELRY: I offer original, one of a kind pieces made from antique or vintage pieces combined with new materials. I love adding the gorgeous Victorian, turn of the century antique jewelery and the art deco, art nouveau and other vintage pieces I find here in Berlin into my pieces. Each piece is truly an original, one of a kind work of inspiration! I also love to sew by hand and often incorporate this into my pieces. Because some of the materials are old, they may sometimes show a bit of wear and tear. When this is the case, however, it will be listed in the description.

ALTERED CLOTHING:

Sometimes clothes just needs a little pimping to reach its full dramatic potential. I choose each piece for alteration carefully and take time to be sure that the job is well done, using quality vintage and new materials. Each piece is unique. However, all the sewing I do is completely by hand and its jaunty, lack of perfection (in the sense of perfect line)is always worked in in a way that adds to the pieces charm.

Payment

DEUTSCHE KUNDEN: Website für den aktuellen Wechselkurs

http://www.xe.com/ucc/

FOR THOSE OUTSIDE THE U.S.: You can use the above website to convert dollars to your currency

PayPal is the accepted form of payment. It is not necessary to have a PayPal account to place an order on their site. Major credit cards are accepted there without an existing account.

Please pay for your purchases as promptly as possible with a waiting period no longer than 24 hours.

Shipping

If you are located outside of Europe, please note that shipping often takes between 10 days to two weeks. I ship all of my items standard first class airmail outside of Europe and ground mail within Europe. If you have any questions or would like an upgrade or purchase insurance please feel free to convo me.
PRICE OF INTERNATIONAL SHIPPING: The price for international shipping of my products always varies between 3.50 and 6 Euros (roughly 4 dollars and 7 dollars). Because I don't know ahead of time which one it will cost (they measure the difference by how thick the envelope ends up being), I charge a base rate of $5.50. If the package only costs 4 dollars, I will refund the difference. If it costs 6 Euros, I will cover the additional amount, charging only $5.50 in an effort to not discourage international shoppers from purchasing.

Refunds and Exchanges

I stand behind what I sell. If for any reason you are not happy with your purchase, I will be glad to give a refund if it is returned in its original condition within 7 days of delivery (postmarked). Please contact me if there are any problems. However, I do not pay the return postage and also cannot be held responsible for items lost or damaged in the mail.

Additional Policies and FAQs

I love custom orders! If you would like me to work on a special piece for you or change colors on something, please feel free to convo me!

Last Updated April 06, 2009

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