EarthyExpressions's Shop Policies

Welcome

Welcome to my Earthy Expressions shop! I have started this shop after many years of selling my jewelry to family and friends. My wonderful husband Jason urged me to branch out to a wider audience so here I am! I strive to make every shopping experience satisfactory so please take a look at my policies to avoid any confusion. Thanks and happy shopping!

Payment

I prefer paypal but, I will accept a money order or cashiers check. I expect payment within 3 days of sale. Let me know if you plan on paying by money order or cashiers check and I will give you more time but, please let me know so I don't cancel the transaction and relist your item.
Please make sure that your Paypal address is correct because that is where I will ship to.
Insurance is optional but, recommended since I can't be held responsible for packages lost by the USPS. If you have insurance added I will send you a new total. If you have insurance added and the package is lost I will either refund your money or make a new item.

Shipping

I will ship via USPS within 3 days of your purchase unless it is a custom made item and then I will let you know about how long it will take usually not more than 1 to 2 wks. depending on complexity of item and the number of orders I have.
*Local customers may arrange for pickup*

Refunds and Exchanges

I do not accept returns on anything personalized unless it is a mistake on my part. Jewelry that is not personalized may be returned within 1 week of receiving and in unused condition.I'm sorry but, I cannot refund return shipping on any items unless it was my mistake. I want all my customers to be satisfied and if there is a problem please let me know before leaving negative or neutral feedback. I will try my best to fix it. As a new seller on etsy I'm striving for 100% positive feedback.

Additional Policies and FAQs

*CARING FOR YOUR JEWELRY*
You should clean your sterling silver handstamped jewelry with a polishing cloth (like Sunshine polishing cloths). Do not use a liquid silver polish as this will remove the oxidization (darkness) from the letters. Keep your jewelry dry by storing it with a piece of chalk or in a plastic baggy this is especially important if you live in a humid climate or will not be wearing your jewelry for a long period of time. The best way to keep your jewelry from tarnishing is to wear it often:)

Last Updated May 15, 2009

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