marcychapman's Shop Policies

Welcome

Thank you for your interest in my artwork. My "Petite
Gallery" and painting studio are very happy places.
Just the "act of living" supplies me with constant ideas for paintings. Shopping, cooking, gardening, reading, friends and travel provide more inspiration and painting ideas than my head can hold. I NEVER run out of ideas!
New artistic techniques and materials always pique my interest. I love to try new things. This is how I developed a method to present watercolors that do not need to be covered with glass. All my materials and processes are archivally based for lasting beauty.
I am happy to do commission work for you. Contact me via e-mail to discuss. You also may want to look at my blog and website to see more of my work:
http://www.hellosunshine.typepad.com
marcy [!at] marcychapman.com
www.marcychapman.com
Hugs, Marcy

Payment

Payment methods include Pay Pal, personal check (does anyone still have these?)or money order. Taxes will be handled on a state-by-state basis. If I have not received payment within one week after receipt of order, artwork will be placed on sale again.
Please feel free to e-mail me with questions about artwork prior to your purchasing it to ensure your satisfaction.

Shipping

Paintings will be safely packed and shipped in the most economical way(I have lots of experience with this). The charge for shipping more than one piece at a time is reduced accordingly. Normally, I will use USPS or UPS. If you wish to expedite shipment, that will be arranged. Art will be shipped within three (or less) business days from order receipt. If you are paying by check, I will ship as soon as check clears.
International shipping will be handled on a "per order" basis.

Refunds and Exchanges

Returns are not encouraged, as I try to accurately do the "show and tell" online about each piece offered. If the work has been misrepresented to you, of course I will gladly refund the amount less all shipping charges. My paintings are very joyful (so I am continually told), bringing long term pleasure, and it is very rare that I have someone displeased.

Additional Policies and FAQs

Please feel free to contact me regarding custom orders. Commissions are accepted after detailed communication with the buyer. I must feel "totally clear" regarding your vision of the new artwork. Once we have decided your wishes, a fifty-percent deposit will be required so I may get started. A completion deadline will be set. Following receipt of your commissioned work, I will expect payment of balance due.
If you wish to purchase artwork on a "layaway" plan please contact me for options.

Last Updated May 29, 2009

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