criminalcrafts's Shop Policies

Welcome

Criminal Crafts cosies up to your malicious humor with handmade, noir inspired gifts. We try to answer the question: "What do you give the person who has every thing?" Something arcane, creepy and delightful perhaps? It is our supreme pleasure to stay up late into the night drinking gin and baking files into cakes. Many of the items featured in this shop can be seen on the revenge driven blog www.rememberwhenwewerefriends.wordpress.com

Payment

We currently accept payments through PayPal. You must pay for your order within 3 days of ordering as is stated in Etsy’s policy. If payment is not received, your order will be canceled and the item(s) re-listed. Orders will be shipped within 3-5 days of payment unless other terms have been arranged through convo.

Shipping

I ship via USPS priority mail for domestic shipments. Conv me for an international order, I'll give you an estimate. Insurance,delivery confirmation, and expedited shipping is available if needed and suggested for cake orders. Please note that if your address on PayPal and Etsy differ, I will ship to the address that you provide on your PayPal account. Please make sure your PayPal address is up to date and that it matches your Etsy address at checkout. This will help avoid delays in shipping.

If an item is a gift and you would like it shipped directly to the recipient, please provide me with the address and any special message you would like to include on a gift card.

Cakes will not be shipped to prisons, hospitals, city or state offices, you'll just have to sort that out in person.

Refunds and Exchanges

All sales are final. If we make a mistake then we will respond appropriately. Buyers will pay for all shipping for accepted returns. Store exchanges are possible, please convo us with any questions.

Additional Policies and FAQs

If you have a problem with your order, please contact me PRIOR to leaving feedback so that I can try to remedy the problem so that we can both be happy with the transaction and all feedback will be good :)

Last Updated March 16, 2009

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