willowcatvintage's Shop Policies

Welcome

All of our items are vintage, they are old and on occasion very old. It is normal for these items to show some flaws and wear.
I will try to note all flaws in my items, but it is possible that a small flaw that has been inadvertently missed. Unless an item is grossly misrepresented consider it as is.
All photos are taken in natural light with an occasional flash used, I try hard to display the color as close as possible but please allow a small varience. The pieces will never be altered on the mannequin by pinning or any other means.

Any questions, please do not hesitate ask!

Unsatisfied with something? Please get in touch with us first before leaving feedback so we can try to resolve any issues.

My goal is to make You HAPPY!!!

Payment

Payment will be be made within 3 days of purchase with paypal or 5 business days with a money order.
Should you require more time or a payment plan I would be happy to accommodate you.

Please convo with questions

Shipping

All items are shipped from Canada.

I ship regular Canada Post airmail.
in Canada: 2-6 business days
in US: 5-10 business days depends on customs, I am not responsible for the delay that this causes.
International: depending on your location please allow at least 2-3 weeks for arrival

If you would like Express Shipping or insured shipping (which includes a tracking number) please contact me for details and shipping quotes.

Items will always be shipped on Wednesdays and Fridays without fail.

Please note customers are responsible for duties or custom fees incurred in the country of receipt.


****currently all shipping costs are estimated, If it has been over estimated i will refund the difference, underestimated consider it a surprise discount!*****

Refunds and Exchanges

All sales are final.
Please check and double check measurements on clothing before buying Buyer’s remorse is not our fault.

Additional Policies and FAQs

Please note we live in a pet friendly home.

Your Items have possibly sat in storage for a very long time, most items will be laundered or polished but please expect to clean your garment if it is a dry clean only item.

Last Updated May 01, 2009

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