rawbeanlootbag's Shop Policies

Welcome

Hi Everyone and welcome to my shop,

I have always been a sucker for anything cute and I have always loved to make things so it really made sense to combine the two. I am an interior designer (registered and everything) and I have always been known for my good eye for colour. I love all of the fabrics I have selected. I'm really picky about the look and feel of my little guys.

Originally I intended my plush dolls to be for adults like me - because who doesn't like a cute little buddy to hang out with? Since starting this whole thing though, I have had many purchases outside my shop for small children. I make a few items with buttons for eyes, so I recommend those only for slightly older children (who don't put things in their mouth).

Anyways read on for my policies and thanks so much for stopping by:

Payment

My preferred form of payment is PayPal.

Please ensure that your PayPal address is up to date before ordering. This is the address your item will be shipped to. I will ship your item within 48 hours of receiving the payment (except on Sundays and Holidays when the post office is closed, your item will be shipped on the next business day). I will not ship an item before receiving a payment. Please convo me if you have any concerns about Payment and we will work it out.

Shipping

I ship using Canada Post. Unfortunately they charge a lot more for regular mail than then most countries. There is no cushion in my shipping prices and I will do my best to get you the best deal. If I find that I can send for cheaper I can always refund you the difference. Or if you live in Vancouver we can make other arrangements.

I'm open to working around our expensive postal system.

If you have a time constraint on your item, please let me know and I can quote you some express shipping costs.

Refunds and Exchanges

I am unable to provide refunds or exchanges at this time.

Additional Policies and FAQs

If your question hasn't been answered here, please feel free to contact me and I will do my best to clarify any questions or concerns you may have.

Cheers!

Last Updated December 17, 2009

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