JotScribbleDoodle's Shop Policies

Welcome

Welcome and thank you for taking time to have a look at my shop. My goal is for you to be completely satisfied with your purchase and the whole experience.

I know firsthand that setting up an account and purchasing an item on etsy may be a little intimidating. I'm happy to help you with any questions you might have and will walk you through the steps if you would like me to! Please convo me, or email me at
julie [!at] julieboyles.com if you need any assistance!

Thank you,
Julie

Payment

Accepted Payments:
Preferred payment method is Paypal.
Payment should be made within 3 days unless you and I make other arrangements.

Shipping

Shipping:
*Please note that I ship to your Etsy Address! This is the address that you list when you make your purchase on Etsy. Just in case your Etsy address and Paypal address are different, I will ship to the one on the Etsy Invoice!*

I ship to the United States and Internationally as well. Orders will be shipped within 2-3 business days unless specified otherwise.

I use USPS Priority Mail for all USA shipping, and USPS First Class International for International orders. If you need faster service, please let me know during the ordering process and I will make it happen for you.

International customs charges are responsibility of the buyer.

Refunds and Exchanges

Returns:
If you are not satisfied for any reason,please notify me within 30 days after receiving the item. I will give a full refund including shipping costs if the item is returned unused and in the original condition. Please let me know in advance of a return.

Additional Policies and FAQs

Custom Orders:
I can accept limited custom orders. A lot depends on if I have the needed materials and whether I can fulfill your request.If you would like to discuss a special order, please convo me with the information and I will get back to you right away.

Last Updated May 07, 2009

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