batches's Shop Policies

Welcome

Welcome to my bakery! I am so glad that you stopped by! If there are any questions that I may answer for you, please feel free to leave me a message. I have had my own baking business for 15 years now, and you can feel confident that you will receive only the freshest, most wonderful tasting baked goods! Cookies are my specialty, but I love to bake any items you may request. I hope we can do business together!

Payment

I accept paypal and credit cards payments only. If you do not have a paypal account you can still pay by credit card through paypal. You can also pay by e-check through paypal. Just be aware that your order will not be processed until your e-check clears. Please know that I hold fast to this rule.

Shipping

I ship USPS 2-3 Day Priority Mail. An average order will ship with a cost of $10.00. Verify with me the actual cost if your order is unusual in size or shape, and I will post the cost.

Please understand that in order for your baked goods to arrive in the freshest possible state, All shipping will be done only on MONDAY - THURSDAY. Take this time frame into account when placing an order. Exceptions can be accommodated at your request.

For those customers who are local (20 mile radius of Port Jefferson) please contact me for a delivery fee {if any}).

Refunds and Exchanges

Because fresh food is being sold, there will be no exchanges or returns. I cannot resell food.

Additional Policies and FAQs

I can accommodate any order you may have. In fact, I've just completed an order of 2000 cookies! Please just know that I will require a 50% deposit for materials for orders over $75. When the order is completed, I will send or deliver your order after full payment is received.

Last Updated October 03, 2009

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