CarlaLovato's Shop Policies

Welcome

Welcome to my shop, I am still fairly new to this online process, so please bear with me. If you have suggestions or questions please feel free to contact me.

The paintings and prints that I sell are all produced by me with very high quality, archival materials. I do my best to be sure that you are happy with your purchase, and that it lasts for many years.

thank you for stopping by
Carla

Payment

prefer paypal for payment.

All prices are listed in USD.
Payment (or contact regarding payment) must be made within 3 days of purchase.

Full payment must be made on all purchases before shipping

Shipping

I ship the item within 2 business days after payment. All of my packages are packed with care, and I will keep you informed throughout the process. If you are from a Country other than the US and wish to purchase an Item that isnt listed with shipping for your area, please contact me and I will find out how much it will be to ship to you and post this for you.

Please contact me with any concerns at all. I'd be happy to work out any problems!

Refunds and Exchanges

*Returns will be accepted for damaged purchases. Please contact me within 2 days of receiving damaged items to initiate the refund process. In addition, I will accept exchanges and store credit.
*Customer will be responsible for shipping cost when returning purchases. The item(s) must be returned in sellable condition in order for a full refund to be granted.

Additional Policies and FAQs

Images are the property of Carla Lovato. Please do not copy or distribute in any form anything on my website for any reason without my permission. All items are copywritten by Carla Lovato who retains all reproduction rights.

Last Updated August 30, 2009

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