thirteenleafclover's Shop Policies

Welcome

Thank you for checking out my store. 99% of the items I sell are vintage - and generally that means used. Do expect that your items will show some general signs of wear. I will point out obvious flaws but may miss minor things. If you are looking for perfect items, vintage may not be for you. Also be aware that colors can vary from monitor to monitor. If you have concerns with the items you receive please contact me BEFORE you leave feedback. I want you to end up happy! Please assume that you need to wash your items before wearing.

Payment

I accept Paypal, Google Checkout and Money orders. Illinois buyers pay 7.25% sales tax.

If you are paying with paypal, I really prefer that you pay right away. If that's not possible, please pay me within 3 days of your purchase, or your order may be cancelled at my discretion.

If you're paying with Google Checkout let me know and I can send you an invoice.

If you are paying by money order, please post the money order within three business days of your order. If you need more time let me know, as I am generally willing to work something out.I cannot be responsible for money orders that get lost in the mail, so it is very important that you send your MO with a tracking number or even insurance, otherwise you are sending it at your own risk.

Shipping

Within the US: I generally ship via USPS parcel post, I will automatically insure all items with prices over 10.00. Items under 10.00 will not be insured, unless specifically requested by you, the buyer. If you need your item guaranteed quickly, please contact me about sending it priority - there will be an extra charge for this. I try my very best to ship within one week of your purchase - my work schedule is very erratic, so please be patient. If you need an item by a certain day, contact me first to make sure I can ship it in time.

International Buyers:
I am happy to ship internationally but please be aware that the price you see for shipping does not include insurance of any kind. Prices for shipping internationally with insurance are staggering - if you would like this option contact me for a quote. Otherwise you purchase at your own risk. Also be aware that I will not mark your item as a gift. Please do not ask me to do this. You are responsible for any and all charges your own country's PO imposes.

Refunds and Exchanges

I will accept a return (for any reason) as long as you let me know within 5 days of receiving your item. You must return the item to me (insured, and in the same condition that I sent it to you) at your expense. Refund will be of the purchase price only. The refund will not be given until the item is in my hands and I have verified the condition of the item.

Additional Policies and FAQs

I will always ship to the address you have provided through etsy, even if it does not match your paypal address. Please verify that this is correct!

Last Updated September 16, 2009

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