smithnaturegallery's Shop Policies

Welcome

The Smith Nature Gallery prides itself on quality, value and service.

Earrings should be fun, bright and reflect a persons mood or personality. Where else can you find earrings like these?!?

Payment

You can purchase SNG wearable art using:

> Paypal - details provided in check-out

> Direct deposit - details provided by me via e-mail.

> Money order - arranged to be sent to my address and once cashed can mail out work.

Payment is required within 7 days of purchase but alternative arrangements can be made.

Shipping

> When - mailed out the next business day after payment comes through.

> Packaging - Bubble wrapped snug pouch to keep your new

> Insurance - available if asked for. ~$4.00

> Confirmation - you will be e-mailed when your order hits the post office.

> International - SNG mails worldwide and local for the same low price of $2.00

> How are items shipped? - Everything goes air-mail.

Refunds and Exchanges

If you are unhappy for any reason please contact me by e-mail or Etsy convo. We will work together to understand your complaint/problem.

We value your custom and hope you love your works. Refunds and exchanges ARE available but NOT for no show UNLESS you have insured.

Additional Policies and FAQs

> Can I change the legnth of the earring? - can be changed to suit at no extra charge.

> I want to make a big order will you give me a special price for shipping? - of course! Convo me with what you want!

> Do you make custom earrings? - yes! we try our best to find what you want and make it for you

> Does SNG accept alchemy requests, wholesale and consignment? - Yes to all!!! :)

Last Updated March 24, 2009

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